Questions & Answers

Most clients begin seeing actionable insights within 48 hours of implementation. Our platform starts collecting data immediately upon integration, and you'll receive your first comprehensive report within the first week.

Significant conversion improvements are typically observed within the first month as you implement our recommendations. The speed of results depends on factors such as your current booking volume, the optimisations implemented, and your responsiveness to our suggestions.

Absolutely. We employ enterprise-grade security measures and are fully compliant with GDPR and other relevant EU data protection regulations. Your client data is encrypted both in transit and at rest, and we follow strict access controls.

We conduct regular security audits and maintain certifications that ensure your salon's data remains protected. Additionally, we never share your client information with third parties and provide you with complete control over data retention and deletion.

Our platform seamlessly integrates with most popular salon management software including Fresha, Booksy, Square, Vagaro, and many others. We also support custom integrations for businesses using proprietary systems.

The integration process typically requires minimal setup and no disruption to your existing workflow. Our technical team handles the implementation and provides full support throughout the process to ensure smooth operation.

Our platform provides comprehensive analytics including conversion funnel analysis, appointment booking patterns, peak time identification, service popularity tracking, client lifetime value calculations, and no-show prediction.

You'll receive detailed reports on booking abandonment points, mobile vs desktop performance, marketing channel effectiveness, and personalised recommendations for improving your conversion rates. All reports are presented in an easy-to-understand dashboard with visual charts and actionable insights.

We offer flexible pricing plans starting from €149 per month for our Starter plan, with Professional and Enterprise options available. Each plan includes different levels of analytics features, support, and booking volume allowances.

All plans include the core analytics dashboard, basic integrations, and email support. Higher-tier plans offer advanced features like A/B testing, priority support, custom integrations, and dedicated account management. Contact us for a personalised quote based on your specific needs.

Yes, we provide comprehensive training to help you get the most from our platform. This includes initial onboarding sessions, platform tutorials, and best practice guidance tailored to your salon's specific needs.

Our ongoing support includes email assistance for all plans, priority phone support for Professional plans, and dedicated account management for Enterprise clients. We also provide regular platform updates and new feature training as our service evolves.

Yes, our Professional and Enterprise plans support multi-location tracking. You can monitor performance across all your salon locations from a single dashboard while also viewing location-specific analytics.

This feature allows you to compare performance between locations, identify best practices that can be shared across sites, and maintain consistent service standards throughout your salon chain. Each location can have customised settings while maintaining centralised reporting.

You can cancel your subscription at any time with 30 days' notice. We don't believe in long-term contracts that lock you in - our goal is to provide such valuable insights that you'll want to continue using our service.

Upon cancellation, you'll have access to export your historical data and reports. We also provide a transition period to help you migrate any critical analytics to your internal systems. There are no cancellation fees or penalties.